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Support Policy

Last updated: July 29, 2023

Please read these Support Policies carefully before using Our Service.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Country refers to: Gujarat, India
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CompleteWP LLC, TAKSH CON 1, CHANDKHEDA (BRANCH OFFICE), AHMEDABAD, GUJARAT (GJ), India (IN), Pin Code:- 382424.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
  • Website refers to CompleteWP, accessible from https://completewp.net
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Plugin/Theme Support

What’s included in item support

Plugin support is only viable if you have an active support license. You will receive 6 months of support with every purchase code, after that, you will need to upgrade your support license. You can opt for 12 months of support at beneficial prices at the purchase.

  • Plugin Issues Resolving
  • resolve security vulnerabilities
  • Item updates to ensure ongoing compatibility
  • Help with defects in Plugin/Theme
  • Answering technical questions about Plugin/Theme

What’s Not included in item support

  • Item customization
  • Installation of the item
  • Hosting, server environment, or software
  • Help from the support of included third-party assets

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: